5pm result Privacy Policy for Filipino Players

Full Privacy Policy

1. What Information Do We Collect?

When you register an account on 5pm result, we collect personal information including your full name, date of birth, email address, mobile number, and a username of your choice. During the identity verification process, we may also request a government-issued ID and a selfie to confirm your identity in line with Philippine regulations. When you make deposits or withdrawals, we collect transaction details such as the payment method used, the amount, and the date and time of the transaction. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players.

2. How Is Your Information Used?

The personal information we collect is used primarily to create and manage your account,verify your identity, and process your deposits and withdrawals securely. We also use your information to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Your data helps us monitor platform activity for fraud prevention and to ensure compliance with applicable Philippine laws and regulations. We may use aggregated, anonymised data to analyse platform usage trends and improve our services, but this data cannot be used to identify you personally. We will never use your personal information for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent.

3. Do We Share Your Information?

5pm result does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information to Philippine government authorities or law enforcement agencies if required to do so by law, court order, or regulatory directive. Outside of these limited circumstances, your personal data remains strictly within the 5pm result platform environment.

4. How Do We Keep Your Data Secure?

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your account details and transaction records are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and updates to our systems to address emerging threats and maintain a safe environment for Filipino players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data privacy laws.

5. How Long Do We Keep Your Data?

We retain your personal information for as long as your account remains active or as required by Philippine law and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum period as mandated by financial regulations applicable in the Philippines. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may request information about the specific retention periods applicable to your data by contacting our support team at [email protected]. We periodically review the data we hold and securely dispose of any information that is no longer necessary for the purposes for which it was collected.

6. Your Rights as a Filipino Player

Under applicable Philippine data privacy legislation, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You also have the right to request corrections to any inaccurate or incomplete information in your account records. If you wish to have your personal data deleted, you may submit a request to our support team, subject to any legal retention requirements that may apply. You have the right to object to or restrict certain types of data processing, and to withdraw your consent where processing is based on consent. To exercise any of these rights, please contact us at [email protected] and we will respond to your request within a reasonable timeframe in accordance with Philippine law.

7. Cookies and Tracking

5pm result uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance on mobile devices commonly used by Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity outside of the 5pm result platform.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make significant changes, the updated policy will be published on this page with a revised effective date shown at the top. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Continued use of the platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.